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Customer Inquiries at LUDIVIA:

Order and Tracking Questions: If you have questions about your order or tracking number, please ensure that at least 2-5 days have passed since you placed your order, as this is the general processing time.

Switching Items: For inquiries regarding item exchanges, kindly provide us with your order number or send us a message.

Contact Information: If you need assistance or have concerns about LUDIVIA, feel free to reach out to us using the following details:

  • Address: Xom Tien Thong, Yen Lac, Phu Luong, Thai Nguyen 250000, Vietnam
  • Email: theanhp904@gmail.com

Thank you for choosing LUDIVIA! We're here to help.